• Sacem Luxembourg
    • Our Mission
      • Historical Background
      • Governance
      • Author Rights In Luxembourg and Internationally
      • Collecting royalties
      • Distribution
      • Legal Principles
    • Committee
      • The Committee and its responsibilities
      • Board's composition
    • SACD
      • Creators
      • Users
    • Find a work
  • Music Creators
    • Why join Sacem / Distribution How to become a member of Sacem?
      • Why join Sacem?
      • Distribution
    • Become a member Join the 176,150 creators and publishers who are members of Sacem!
      • Author - Composer
      • Author - Director
      • Author of dubbing or sub-titles
      • Writer of songs, poems or sketches
      • Composer of jingles/music in advertisement
      • Composer of music for films, TV films or series multimedia applications
      • Composer of symphonic, chamber or electro-acoustic music
      • Composer of electronic music
      • Jazz composer-improviser
      • Member of a group
      • Publisher
    • Register your work How do I register my work?
      • How do I register my work?
      • Register your setlist
    • Administrative Documents Any questions? Contact us.
    • SACD membership How to declare your works to the SACD?
  • Music Users
    • CD’s & DVD's production Production & reproduction license
      • Phonogram
      • DVD's
    • Bars & Restaurants Broadcasting music in the horeca sector
      • Bar, Hotel, Restaurant
      • Nightclub
    • Commerces & Magasins Broadcasting music in commercial areas
      • Covid-19
      • Commercial Areas
      • Public Transports
    • Waiting room Music play in waiting rooms
    • Music on hold Music streaming for phone waiting
    • Events Announce your musical event
      • Live Music
      • Sporting Events
    • Radio & TV License for radio stations & TV Channels
      • Radio
      • Television Channel
    • Internet & Multimedia Broadcast or stream music on the internet
      • Website
      • Downloads
      • WebRadio & WebTV
      • Streamings
      • Web report
      • Ringback tone
      • Corporate Films
    • Shows (SACD) Permission to perform a work
  • "Action Culturelle"
  • Home
  • News
  • Media library
  • Member Area
  • Find a work
  • Relations
  • Contact
  • FAQ
Flag French Flag English
  • Home
  • News
  • Media library
  • Member Area
  • Find a work
  • Relations
  • Contact
  • FAQ
  • Sacem Luxembourg
    • Our Mission
    • Committee
    • SACD
    • Find a work
  • Music Creators
    • adherer
      Why join Sacem / Distribution How to become a member of Sacem?
    • member
      Become a member Join the 176,150 creators and publishers who are members of Sacem!
    • oeuvre
      Register your work How do I register my work?
    • documentsadministratifs
      Administrative Documents Any questions? Contact us.
    • adherer
      SACD membership How to declare your works to the SACD?
  • Music Users
    • production
      CD’s & DVD's production Production & reproduction license
    • restaurant-cafe
      Bars & Restaurants Broadcasting music in the horeca sector
    • commerce-magasin
      Commerces & Magasins Broadcasting music in commercial areas
    • salle-attente
      Waiting room Music play in waiting rooms
    • attente-telephonique
      Music on hold Music streaming for phone waiting
    • manifestation
      Events Announce your musical event
    • radio-tv
      Radio & TV License for radio stations & TV Channels
    • internet-multimedia
      Internet & Multimedia Broadcast or stream music on the internet
    • spectacle
      Shows (SACD) Permission to perform a work
  • "Action Culturelle"
waiting:orange

Broadcasting music - Music on hold

Music on hold

Download the authorization form for music on hold Download the form for music on hold for ABBL members

Music on hold

Music on hold

waiting:white
Fees & application for authorization for music on hold

Music on hold

Fees & application for authorization for music on hold

Why do I need a license?


You can’t play music publicly without one. Laws require music users to get permission from songwriters and composers who can charge a fee before their music is played publicly, which then allows them to continue to create music.

 

Music on hold prevents boredom and the voice-overs such as ‘your call is important to us’ and ‘someone will be with you shortly’ keep callers on the calls. It is important for the image and reputation of your company!

Request for authorization for music on hold


To get your authorization from Sacem, nothing could be simpler:

  • Complete the authorization request form
  • Send it back to us

 

Download the authorization form for music on hold

Membres ABBL


If you are an ABBL member :

  • Complete the authorization request form
  • Send it back to us

 

Download the form for music on hold for ABBL members

The fees


The fees are based on the number of trunk lines your office has, which is the number of different individual telephones you have with music-on-hold capabilities.

Barème attente telephonique 2021

 

SACEM Luxemburg

SACEM Luxembourg represents and defends the rights of authors and creators worldwide and plays a crucial economic role to preserve musical creation. SACEM and SDRM concluded contracts with more than 200 authors' companies in the world and attributed the management of these rights for the Grand duchy of Luxembourg to SACEM Luxembourg. Learn more

Any questions?
Contact us

SACEM Luxembourg

76-78, rue de Merl | L-2146 Luxembourg

+352 47 55 59

+352 48 02 76


  • Legal Notice
  • Privacy policy
  • Relations

Conception et design e-connect powered by Quilium

This website uses cookies to improve your experience and to provide personalized content. If you proceed to navigate our website, you accept our use of cookies.

I accept More info