Music on hold
You can’t play music publicly without one. Laws require music users to get permission from songwriters and composers who can charge a fee before their music is played publicly, which then allows them to continue to create music.
Music on hold prevents boredom and the voice-overs such as ‘your call is important to us’ and ‘someone will be with you shortly’ keep callers on the calls. It is important for the image and reputation of your company!
To get your authorization from Sacem, nothing could be simpler:
If you are an ABBL member :
The fees are based on the number of trunk lines your office has, which is the number of different individual telephones you have with music-on-hold capabilities.
Barème attente telephonique 2021
SACEM Luxemburg
SACEM Luxembourg represents and defends the rights of authors and creators worldwide and plays a crucial economic role to preserve musical creation. SACEM and SDRM concluded contracts with more than 200 authors' companies in the world and attributed the management of these rights for the Grand duchy of Luxembourg to SACEM Luxembourg. Learn more