Declare your phone hold

Why do I need a license?

You can’t play music publicly without one. Laws require music users to get permission from songwriters and composers who can charge a fee before their music is played publicly, which then allows them to continue to create music.

Music on hold prevents boredom and the voice-overs such as ‘your call is important to us’ and ‘someone will be with you shortly’ keep callers on the calls. It is important for the image and reputation of your company!